Client information

HomeGlow policy documents

Read the documents that explain how we handle personal information, bookings and concerns.

Privacy

How personal information, property details, photographs, enquiries, bookings and technical information are handled.

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Your booking

How enquiries become bookings, when deposits may apply, notice expectations and final-balance arrangements.

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Concerns and resolution

How to report a concern, what evidence may be requested and how HomeGlow reviews possible outcomes.

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Questions about a policy?

Email enquiries@homeglowcleaningservices.co.uk or call 07944 277347. Your written quote and booking confirmation explain the terms applying to your specific service.